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Bus Ticketing App UI Redesign

A redesign of GMBF's legacy bus-ticketing app in Myanmar: clearer hierarchy, an 8pt spacing system and simpler seat selection, without changing how it works.

UIUX
Bus Ticketing App UI Redesign hero visual
TripFlow overview

Overview

I redesigned GMBF's legacy bus-ticketing app in Myanmar. Search, seat choice and payment got clearer, while the existing system stayed the same.

Problem

  • Cluttered screens, poor visual hierarchy
  • Inconsistent spacing and components
  • Overcomplicated seat selection
  • Weak call-to-action visibility
  • Outdated visual style

It was already in use, so it had to stay familiar.

Problem visual
My role

Role

  • Freelance UI/UX Designer for GMBF, a client since May 2024
  • Owned mobile screens, UX flow and interaction states
  • Worked with GMBF's developers on an accurate build

Process

1. Learn from Agoda

  • Used Agoda's booking flow as a reference for simple, skimmable booking

2. Fix the foundations

  • 8pt spacing system and one consistent component set

3. Clearer search and results

  • Tabbed search: Bus Ticket, Logistic, Hotel
  • Trip cards: times, seats left, price, one "Buy" button

4. Simpler seat selection

  • Clear driver marker, consistent seat colours, a seat-hold countdown

5. Shorter checkout

  • Only passenger details and passenger type

6. Ticket at a glance

  • Trip, passenger and price details grouped together

7. Keep it familiar

  • Same flow and menus, nothing to relearn
Process
Outcome

Outcome

"Min transformed our bus ticket UI with a sleek, user-friendly design. Their attention to detail and responsiveness made the process smooth and efficient. Highly recommend for any UI/UX projects!"

— Aye Su Lynn, Implementation Executive at GMBF

  • Went live for GMBF's real users
  • Returning client, with ongoing new scope and projects
  • Full redesign: search to ticket, sign-in and profile
More Screens

Additional screens and supporting interface details.

Bus Ticketing App UI Redesign mockup 1